Effective Date: July 1st, 2024
Last Updated: February 12th, 2025
This Refund and Returns Policy applies to all subscription-based services and third-party products available on https://www.corehealthsolution.com/, operated by Core Business Development LLC (“Company,” “we,” “our,” or “us”).
1. Subscription Payments & Renewals
- All subscription fees are billed upfront and are non-refundable once processed.
- Your subscription renews automatically unless canceled before the next billing cycle.
- By purchasing a subscription, you agree that payments are final and that refunds are only issued under specific circumstances (see Section 3).
2. Cancellation Policy
- You may cancel your subscription anytime via your account dashboard or by emailing Nequals1@corehealthsolution.com.
- Cancellation prevents future charges but does not provide a refund for any unused portion of the subscription term.
3. Refund Policy
We generally do not provide refunds. However, refunds may be issued under the following conditions:
- Duplicate Charges – If you were accidentally charged more than once for the same subscription.
- Service Inaccessibility – If a technical issue on our end prevented you from accessing our services and we were unable to resolve it.
- Unauthorized Charges – If you report an unauthorized transaction within 7 days of the charge.
Refund requests must be sent to Nequals1@corehealthsolution.com with proof of the issue. Approval is at our sole discretion.
4. Returns & Third-Party Products
Some products offered through our Website, including the sports performance test, Tasso device, and Thorne supplements, are supplied by third-party vendors. The return and refund policies for these products are determined by their respective manufacturers and suppliers.
- Sports Performance Test & Tasso Device: These products are fulfilled by third-party suppliers. If you have issues with a defective or incorrect item, you must contact the manufacturer directly for return or replacement inquiries. We do not process returns for these items.
- Thorne Supplements: Thorne’s return policy applies to all supplement purchases. If you need a return or refund, you must follow Thorne’s guidelines and contact their support team directly.
- Non-Returnable Items: Due to health and safety regulations, opened or used health products, test kits, and supplements are not eligible for returns.
For any third-party product inquiries, please contact the respective supplier. If you need assistance determining where to direct your request, you can reach out to us at Nequals1@corehealthsolution.com.
5. Chargebacks & Payment Disputes
If you initiate a chargeback without contacting us first, your account may be suspended or permanently banned from our services. If you have a billing issue, please reach out to Nequals1@corehealthsolution.com before disputing a charge.
6. Changes to This Policy
We may update this Refund and Returns Policy at any time. Continued use of our services after updates constitutes acceptance of the revised terms.
7. Contact Us
For refund or billing inquiries, email us at Nequals1@corehealthsolution.com.
